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Accelerating Integration with a Robust API Platform: How a Leading Automation Provider Transformed Their Processes Using AWS Services

Streamlining Operations: Leveraging AWS to Enhance Automation Through a Powerful API Platform

Integration Time Reduced: Cut down from 8-12 weeks to under 7 days for new customer integration, a reduction of over 85%.
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Customer Onboarding Efficiency: Increased customer onboarding capacity by 80%, accommodating diverse ERP systems.
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Task Automation: Automated over 30 tasks, slashing manual labor and error rates by a significant margin.
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Company Overview

A leading company in the automation platform domain, this organization provides innovative solutions for enterprise automation, including digital transformation, process improvement, and growth strategies. Their platform addresses complex challenges such as information access, approval processes, high transaction volumes, and compliance issues. The company’s integrated payment solutions and process automation tools are revolutionizing enterprises by making operations more efficient and streamlined.

Issue

Time-Consuming Integrations: Building and maintaining point-to-point integrations for each client was resource-intensive and inefficient.

Lengthy Integration Process: Integrating with third-party ERPs and payment systems took 8-12 weeks per client, delaying project timelines.

Limited Scalability: The existing process constrained the ability to serve multiple clients simultaneously, limiting growth.

Need for a Scalable Solution: A scalable, reusable integration framework was required to streamline and accelerate the onboarding process for new clients.

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Similar Use Cases

Solution

API-Based Integration Gateway: Implemented a robust API-based Integration Gateway using AWS services like Amazon API Gateway, AWS Lambda, and others to streamline integrations.

Custom Solution Architecture: Designed a four-component architecture (Flow, Filter, Transformer, Adopter) to efficiently manage and transform inputs for various ERP systems, enhancing compatibility and flexibility.

Automated CI/CD Pipelines: Established automated CI/CD pipelines to ensure continuous integration and deployment, minimizing manual intervention and enhancing system reliability.

API Platform

Impact

Accelerated Time-to-Market & Customer Onboarding

Significantly improved the accuracy and efficiency of email content classification and follow-ups. Reduced integration and deployment times by 80%, enabling faster rollout of new features and rapid onboarding of new clients in under a week.

Operational Efficiency & Cost Savings

Automated over 30 tasks and implemented a reusable integration framework, leading to a 60% increase in efficiency and a 40% reduction in operational costs.

Scalability & Enhanced User Experience

Scalable architecture supported increased workloads and customer demands, while a simplified, user-friendly interface improved client satisfaction and expanded customer capacity by 80%.

Customer Testimonials

The API platform developed by Applied AI Consulting has been a game-changer for us. It has significantly reduced manual efforts and errors, enabling us to onboard 80% more customers with ease. Their work has truly elevated our capabilities.
7Targets.ai
CTO

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