Conversational ERP

Complete ERP Work From Chat or WhatsApp

Let authorized users create requests, build forms, update records, and perform complex tasks through natural language while the ERP remains the controlled system of record.

Built for
ERP leadersBusiness operationsEmployee operationsSales and real estateCIO and transformation teams

The operating problem

Users Should Not Need to Memorize Every ERP Screen to Complete Routine Work

Enterprise applications encode important controls, but complex navigation and field-level knowledge can slow adoption, increase training needs, and create incomplete requests.

Complex user journeys

A single task may span multiple screens, forms, reference fields, validations, and process steps.

Mobile and field access

Users need to initiate and complete work from the channels available in the moment.

Ambiguous requests

Natural language must be translated into complete, valid, and authorized system actions.

Enterprise control

Identity, permissions, business rules, approvals, evidence, and audit history cannot be bypassed.

What AAIC delivers

A Natural-Language Layer With Enterprise Guardrails

01

Intent and task understanding

Determine the requested ERP task, required information, user context, and missing details.

02

Guided data collection

Ask focused questions, validate values, retrieve reference data, and prepare a complete transaction.

03

ERP and system integration

Connect approved APIs, workflows, forms, records, master data, documents, and related enterprise tools.

04

Permission and policy checks

Confirm user role, action authority, data access, business rules, and transaction boundaries.

05

Human approvals

Route material, exceptional, or policy-controlled actions to the appropriate reviewer.

06

Confirmation and audit

Show the proposed action, capture confirmation, execute through approved tools, and retain the record.

Natural-language workflow orchestration

GTAF Translates Conversation Into Controlled System Action

GTAF coordinates intent, identity, context, enterprise tools, validation, approvals, execution, and audit history across the selected ERP workflow.

Explore GTAF
AskChat, WhatsApp, Teams, or another channel
PrepareIntent, data, context, validation, and permissions
ApproveConfirmation, business rule, and human review
ExecuteERP action, status, evidence, and audit record

Applied use cases

Where This Creates Value

Travel request creation

Collect trip details, validate policy, build the request, and route approval.

Form creation

Gather fields, rules, ownership, and workflow requirements to create an approved form.

Record updates

Retrieve the right record, validate changes, confirm intent, and execute the authorized update.

Sales and property operations

Combine ERP action with CRM, property, customer, and sales context.

Business outcomes

Outcomes Designed Around the Workflow

NaturalInteraction through familiar channels
FasterCompletion of routine ERP work
GovernedIdentity, rules, and approvals
AuditableRequest, confirmation, and action history

Frequently asked questions

Questions Buyers Ask

Does conversational ERP replace the existing ERP?

No. The ERP remains the system of record. Conversational ERP provides a controlled natural-language interface for selected tasks.

Can WhatsApp be used securely for ERP tasks?

It can be used for approved workflows with appropriate identity, session, data, permission, confirmation, and audit controls. The exact design depends on the organization's security requirements.

What prevents unauthorized changes?

GTAF can enforce identity, role permissions, data access, business validation, action limits, approvals, explicit confirmation, and audit history before an ERP tool executes the change.

Start with one high-value workflow

Simplify One ERP Task Without Weakening Control

Choose a frequent, rules-based workflow with clear users, required data, approval logic, and a measurable reduction in effort.

Schedule a Conversational ERP Workshop
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